Problem Note 58554: "Template Not Found" error occurs when you view a workflow diagram in SAS® Workflow Administrator
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You can use SAS Workflow Administrator to view the workflow diagram for a business object in some SAS® solutions, such as SAS® Enterprise GRC or SAS® Enterprise Case Management. However, you might see the following error when you attempt to view the workflow diagram:
The process template for this instance could not be found.
Please contact your system administrator.
For example, you might see an error similar to the following:
To work around the problem, modify the web.xml file in the SAS-configuration-directory\Web\WebAppServer\SASServer7_1\sas_webapps\sas.workflow.adminconsole.war\WEB-INF\ directory. Change the value of the targetBeanName parameter for the SanitizingRequestFilter filter from sanitizingFilter to sanitizingRequestFilter, as shown below:
Change the following:
<filter>
<filter-name>SanitizingRequestFilter</filter-name>
<filter-class>org.springframework.web.filter.DelegatingFilterProxy</filter-class>
<init-param>
<param-name>targetBeanName</param-name>
<param-value>sanitizingFilter</param-value>
</init-param>
<init-param>
<param-name>targetFilterLifecycle</param-name>
<param-value>true</param-value>
</init-param>
</filter>
to:
<filter>
<filter-name>SanitizingRequestFilter</filter-name>
<filter-class>org.springframework.web.filter.DelegatingFilterProxy</filter-class>
<init-param>
<param-name>targetBeanName</param-name>
<param-value>sanitizingRequestFilter</param-value>
</init-param>
<init-param>
<param-name>targetFilterLifecycle</param-name>
<param-value>true</param-value>
</init-param>
</filter>
After making the change, restart SASServer7_1.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Workflow Administrator | 64-bit Enabled AIX | 1.4 | 1.4_M3 | 9.4 TS1M2 | 9.4 TS1M4 |
| 64-bit Enabled Solaris | 1.4 | 1.4_M3 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| HP-UX IPF | 1.4 | 1.4_M3 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Linux for x64 | 1.4 | 1.4_M3 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Solaris for x64 | 1.4 | 1.4_M3 | 9.4 TS1M2 | 9.4 TS1M4 | ||
| Microsoft® Windows® for x64 | 1.4 | 1.4_M3 | 9.4 TS1M2 | 9.4 TS1M4 | ||
You might see the error, "The process template for this instance could not be found."
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2017-01-17 15:47:07 |
| Date Created: | 2016-07-06 09:38:58 |